We find leaks, we fix leaks, that's all we do!
Residential & Commercial swimming pool, spa, fountain electronic leak detection and repairs. 30+ years experience, A+ rating on Angie's List. BBB member, FSPA member, licensed, bonded and insured in Orange, Osceola,Lake, Polk counties. We find leaks, we fix leaks, that's all we do!
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Interview Q&A
How long have you been in business?
1989 is when we started Florida Leak Locators. We are the founders of Florida Leak in South Florida and Tampa and now reside in Orlando and service the Central Florida area.
What is your primary product or service?
We find pool,spa, fountain leaks, we repair pools, spas and fountain leaks.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
For many years owned and operated a large pool service business, remodeling pools, repair equipment and 40 routes. Could not find a decent company that could work on leaks in pools. In 1985 I worked with a manufacturing company that made underwater leak detection equipment and learned the techniques needed to do pool leaks. Sold the other portion of my business and consentrated on finding and repairing leaks in pools, spas, fountains and water parks.
How do you differentiate yourself from other businesses in your category and area?
We give a set price when we go out if we are out there all day, that is what the customer pays and we will take $100.00 off any major repair. State Licensed and Insured. There are so many leak companies that are not licensed to do the repairs, only find the leak and the customer must then find someone to fix their broken pipe or structrual problem with the pool. After we do a major repair, we once again check the lines and the pool or spa to make sure there are no additional problems and we give a one year warranty.
How many locations do you have and do you have plans to expand?
We currently only own Central Florida Florida Leak Locators and have sold the other two locations to business owners that follow our policy's that we had enforced in taking care ouf the customers. Customer Service is everything to us.
Provide detailed directions to your location
Most customers don't come to our location, we go to them. Keeping our costs down for the customer's is very important and we have traded in our large vans for gas saving smaller vehicles.
What type of payments do you accept?
We accept Mastercard, Visa, Discover and personal checks and cash.
Which areas do you service?
Orange County, Polk County, Bervard County, Osceola County, Seminole County, Lake County. Florida Leak Locators services all but eleven counties in Florida.
Who owns your company or runs daily operations?
Michael and Amy Heinritz. Michael personally trains each and every employee that does leak detection and he does troubleshooting and leaks daily. Amy works in the office answering the phone and marketing.
What are your hours of operation?
We answer the phone from 7:00am until 5:00pm daily Monday through Friday and from 7:00am - Noon on Saturday and we are closed on Sunday.
What is the best compliment anyone can give you?
My pool has not leaked for well over 4 years now and I am more than happy to tell all my friends about your excellent service and reputation.
What is your favorite quote or Bible verse?
Do unto others as they would have you do unto you.